Lovely shoes, shame about the customer service. The shoes didnt fit so I didnt buy them, the sales assistant was furious and flounced off in a huff. I wouldnt buy shoes from you if you were the last shoe shop on earth and I was barefoot. I bought them on Amazon, 10 cheaper too.
Bought a pair of casual slip on shoes with stretch laces 6 months agoGood service at the time and really liked the shoes After 6 months the laces snapped and as they are elastic, not something I could rectify myselfTook them back and the owner could not have been more helpful. He did a temporary fix and ordered replacement laces which he fitted a week later - all without quibble or charge and with a great attitude and cheery smile.This place will be my first port of call (and hopefully my last) when I next need foot ware - thank you!Jules
Well worth driving from Yeovil to Wells for. True personal service from someone who knows about shoes and feet (it doesn't happen in all shoe shops). Also a good range of men's shoes from various manufacturers and at fair prices.
Excellent service. Great selection. High quality shoes. Good prices. Good value for money
A large selection of shoes at a reasonably price, however the staff can be quite pressuring and you can feel unable to just browse
Basil Powell Shoes is a UK Shoe Store based in Wells, South West England. Basil Powell Shoes is located at 1-5 Broad St, Wells BA5 2DJ, UK.
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